Events

Definition & Concepts

An event is a stimulus that causes a reaction in an activity.

An event involves an object (real or virtual, conceptual), or an entity (individual, moral, social, ...). We speak about stakeholders only in the case of entities.

Stable concepts, events are milestones, invariant and typical which characterize a physical or non-physical "cycle" (i.e. stream of information). Unchanging fundamentals of a transformation, they concern the stakeholders and are of an infinite variety.

In the model "Trame Business" events have a key role: along the boundary, the ecosystem awaits the events to trigger its transformation (processing) functions.

The events of the beginning and of the end of cycle are the extremities of the objective boundaries marking the "territory" of the ecosystem.

Numerous professions have normed them for puposes of quality, safety, interfunctioning…

Graphic representation

Rules of naming

• Use suggestive names having a meaning for the whole company.
• Do not use abbreviated words.
• Use words defining a case(occurrence), an action(share) which has an effect or an impact in the universe of transformation(conversion). Introduce and activate(start) a transformation(conversion) …

Elements of syntax

• When we associate events in a cycle, or a Pathway, they always concern the same "object".
• The association of events within a cycle or pathway must be relevant, redrawing an evolution, and the changes of state of the object.

Check List

• The same event cannot be treated by several operators.

Examples

• Events lived by the customers: disasters, breakdowns, complaint, order to pay, booking …
• Events of the productive cycle: the productive cycle is always given rhythm by the same stages. Forecast, resupplying, reception, deliveries, manufacturing, finish, storage, manufacturing …
• Events of the cycle of conception: (suppleness in the definition, the conception and the creation of new products and the services)
• Natural Events.

Key questions to identify the invariants

• To what event of the customer is the offered product or service related?
• According to what law this event is repetitive (chance, seasonality, metabolism, preventive action)
• Are there, depending on the product or the service, several different events-cycles?
• Are there several cases, due to different situations (holiday, anniversary...)